The Danish Parliamentary Ombudsman
Gammeltorv 22
DK-1457 Copenhagen K
Telephone number: +45 33 13 25 12
EAN number: 5798000016262
CBR-number: 33 94 63 84
Telephone hours:
Monday-Thursday 9-15 and Friday 9-14.
Personal enquiries: Tuesday and Thursday 10-14. Mondays in odd weeks 10-14.
It is possible to call or show up in person to talk to a member of the Ombudsman’s staff.
If you call the Ombudsman, our receptionist will normally take a message, and a staff member will return your call. We strive to return calls on the same day, but we cannot promise to call at a specific time.
If you show up in person, there may be a little waiting time.
The Ombudsman accepts written complaints
Please note that the Ombudsman processes complaints on a written basis. You can therefore not expect to get an assessment of your case by telephone or if you show up in person.
The staff member can normally only give you guidance about the general conditions for complaining to the Ombudsman and how to do it.
If you want to complain, you must submit a complaint even if you have spoken with a member of the Ombudsman’s staff.
The staff member you talk to will not necessarily be the one who processes your complaint.
If you want to complain, we always ask you to state your full name and postal address. As part of the case processing, we need to know who is contacting us. The Ombudsman does not process anonymous complaints.
Also read: Before you submit your complaint
Telephone hours
Monday-Thursday 9-15 and Friday 9-14
Personal enquiries
Tuesdays and Thursdays 10-14 and Mondays in odd weeks 10-14
Anonymous enquiries
If you are aware of unlawful or negligent matters in the public administration, you can contact the Ombudsman without stating your name (as a whistleblower). However, it can be important to the assessment of for example the credibility of the information that the Ombudsman knows your name.
Please note that we cannot promise to keep a name confidential once we know the name. If we are informed of a name verbally, we must make a note of it in the case files.
If you want to complain to the Ombudsman, you can use our complaint form.